Product Related FAQs

Q: What is Series 79?

A: Series 79 is a line of safety relief valves designed according to API 520/527 standards. These valves are available in Fanged Type and Screw Type configurations, catering to different installation preferences.

Q: How do I choose between Fanged Type and Screw Type valves in Series 79?

A: The choice between Fanged Type and Screw Type depends on your installation and maintenance preferences. Fanged Type valves offer easy installation, while Screw Type valves provide a secure and reliable sealing mechanism. Consider your specific requirements and consult our technical documentation for guidance.

Q: Tell me more about Series 76.

A: Series 76 valves are designed according to API 520/526/527 standards. They are versatile valves suitable for various applications, offering adherence to industry standards for safety and performance. These valves are compatible with different pressure relief scenarios.

Ordering Process FAQs

Q: How can I place an order?

A: To place an order, you can visit our online store or contact our sales team directly. Follow the instructions on our website or reach out to our customer support for assistance.

Q: Can I track my order?

A: Yes, you can track your order through our online tracking system. Log in to your account, go to the order history section, and find the tracking information for your order.

Customer Support FAQs

Q: How can I contact customer support?

A: You can contact our customer support team by emailing sales@makalivalves.com or calling +91 9978573323 ,+91 991399450. Our support team is available during business hours to assist you.

Q: What information should I provide when contacting support?

A: When contacting support, please provide your order number, a detailed description of the issue, and any relevant documentation. This helps us address your inquiry more efficiently.